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Showing 691 to 700 of 16211 search results for consumer research.
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Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
Call for Input: Terms and definitions for services which are linked to payment accounts and subject to fees
To gain a better understanding of consumer preferences regarding terminology, we commissioned qualitative consumer research. ... Our findings informed our choice of terms and definitions. The full findings of the consumer testing are in Optimisa -
GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development
report on research on how customers use services that do not provide a personal recommendation. ... This guidance should be read by firms distributing retail investment products and consumer groups. -
Cenkos Securities fined for failure to maintain the high standards required of a firm providing Sponsor Services
The Financial Conduct Authority (FCA) has today fined Cenkos Securities plc (Cenkos) £530,500 for failures in its sponsor services business. Cenkos failed to have appropriate systems and controls in place across its sponsor services business, and, -
Martin Wheatley calls for greater transparency in the asset management sector at the 2013 FCA Asset Management Conference
A specific concern is that some asset managers are pushing the definition of ‘research’ by using client commissions to cover non eligible costs and services. ... Launching a consultation paper in November to clarify rules on research, including -
Occasional Paper No. 18: Market-Based Finance: Its Contributions and Emerging Issues
to develop an analytical framework to help us appreciate market-based finance’s (MBF) contribution to consumer welfare and identify its potential risks. ... Occasional Papers contribute to the work of the FCA by providing rigorous research results and -
The Financial Conduct Authority outlines how it will regulate crowdfunding
Consumers need to be clear on what they’re getting into and what the risks of crowdfunding are. ... The FCA takes over regulation of consumer credit from the Office of Fair Trading (OFT) in April 2014. -
Joint statement by the FCA, PRA, TPR and FRC on the publication of Climate Change Adaptation Reports
We and the other financial regulators have published CARs this year. They look at how we and the firms we regulate are embedding climate risks and opportunities into our strategies. -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt
In this study we study consumer responses to a randomised field experiment on credit card debt repayment.