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Showing 711 to 720 of 16213 search results for consumer research.

711. Increasing transparency and engagement at renewal in general insurance markets: PS16/21

     Policy and guidance Published: 10/08/2016 Last modified: 07/03/2017
     In this Policy Statement we report on the main issues arising from Consultation Paper 15/41 - Increasing transparency and engagement at renewal in general insurance markets - and confirm the final rules and non-Handbook guidance.

712. CP15/39: Rules and guidance on payment protection insurance complaints

     Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
     PPI research technical report [PDF]. This consultation affects:. consumers who were - or may have been - sold PPI. ... claims management companies, other paid advocates, and consumer organisations who take forward complaints about PPI on behalf of

713. FCA outlines approach for implementation of Mortgage Credit Directive and regulatory framework for second charge mortgages

     Press Releases Published: 25/09/2014 Last modified: 01/10/2014
     The FCA has proposed that from 21 March 2016 the regulation of second charge mortgages should move from the FCA’s consumer credit regime and instead will be governed by mortgage ... Christopher Woolard, FCA director of policy, risk and research said:.

714. Understanding approaches to D&I in financial services

     Multi-firm reviews Published: 12/12/2022 Last modified: 13/12/2022
     The FCA observed how financial services firms are designing and embedding diversity and inclusion strategies. The observations give an overview of initiatives to improve diversity and inclusion, which industry leaders can consider in reviewing their

715. Armchair detective investors take inspiration from Sherlock Holmes to foil investment scams

     Press Releases Published: 21/02/2023 Last modified: 21/02/2023
     New research from the Financial Conduct Authority (FCA) has found that a quarter (25%) of investors who avoided a scam are taking inspiration from Sherlock Holmes to stop scammers in their tracks.

716. Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?

     Occasional papers Published: 25/03/2014 Last modified: 25/03/2014
     Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... The paper also describes the results of this research, which show that the ‘add-on mechanism’ weakens consumers’ ability to discipline firms by shopping

717. Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions

     Speeches Published: 01/10/2018 Last modified: 05/10/2018
     Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London.

718. FCA turns to science and music to protect public from loan fee fraud this Christmas

     Consumers Scams Press Releases Published: 09/12/2021 Last modified: 09/12/2021
     The FCA has launched the UK’s first official anti-fraud jingle in a bid to protect consumers against loan fee fraud over the Christmas period.

719. Festive shoppers at rising risk of loan fee scams as fraudsters pile on the pressure at Christmas

     Press Releases Published: 14/12/2022 Last modified: 14/12/2022
     With Christmas fast approaching, the FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid loan fee fraud.

720. Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market

     Occasional papers Published: 04/05/2018 Last modified: 29/01/2021
     As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper