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FCA review finds that most mortgage customers get suitable advice but “scope for improvement”
unclear. The consumer research highlighted that some customers place the greatest importance on the initial monthly payment to the detriment of other factors. ... ESRO’s independent customer research report Understanding consumer expectations of the -
FG24/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs
The FCA sets out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living costs. -
FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience
The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms. -
FCA to carry out market study into cash savings - study is part of programme to look at competition across financial services markets
Market studies will enable the FCA to take a holistic look at competition in a market, assessing how consumers and firms behave and interact. ... The FCA has a statutory objective to promote effective competition in the interest of consumers, as outlined -
FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead
The FCA's remit is far ranging and challenging with the recent additional responsibility for regulating consumer credit meaning the number of firms that now come under the FCA has trebled ... The approach is shaped by a strategy that will provide a -
Occasional Paper No. 53: Changes in the mortgage market post 4.5 limit on loan to income ratios
Lenders have been encouraged to restrict the number of mortgages they issue with high LTI ratios following concerns over excessive and unsustainable borrowing for consumers. How has this affected allocation of mortgages and their prices? -
FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services
We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors -
PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules
On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge. -
FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs
We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs. -
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017.