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Showing 381 to 390 of 12020 search results for consumer research report.

  1. Financial Lives 2020 survey: the impact of coronavirus

    Data and research Financial Lives Published: 11/02/2021 Last modified: 26/07/2023
    The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey.

  2. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    CP13/10: Detailed proposals for the FCA regime for consumer credit. Consultation papers First published:. ... firms that are considering carry out consumer credit activities, including debt recovery agents.

  3. CP15/39: Rules and guidance on payment protection insurance complaints

    Consultation papers Published: 26/11/2015 Last modified: 30/11/2015
    PPI research technical report [PDF]. This consultation affects:. consumers who were - or may have been - sold PPI. ... claims management companies, other paid advocates, and consumer organisations who take forward complaints about PPI on behalf of

  4. Occasional Paper 56: Fair exchange: Presenting foreign exchange quotes to improve consumer choice

    Occasional papers Published: 01/09/2020 Last modified: 02/09/2020
    In this study, we tested 3 different practices for presenting cost and exchange rate information in an online experiment with a nationally representative sample of participants.

  5. Competition Policy in Financial Markets – the view from the regulators

    Speeches Published: 22/06/2016 Last modified: 22/06/2016
    Speech by Mary Starks, Director of Competition, FCA, delivered at the Centre for Competition Policy (CCP) Conference on 10 June in Norwich.

  6. TR15/10: Fair treatment for consumers who suffer unauthorised transactions

    Thematic reviews Published: 28/07/2015 Last modified: 28/07/2015
    Trade bodies representing these firms, as well as organisations that represent consumer interests and individual consumers may also wish to read this report. ... The research we commissioned identified that consumers recognise that protections are in

  7. Over £27 million reported lost to crypto and forex investment scams

    Press Releases Published: 21/05/2019 Last modified: 21/05/2019
    The Financial Conduct Authority (FCA) and Action Fraud are warning the public to be wary of investment scams carried out via bogus online trading platforms. This warning comes as cryptoassests and forex investment scams reports more than tripled

  8. Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market

    Occasional papers Published: 04/05/2018 Last modified: 29/01/2021
    As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper

  9. FCA publishes outcome of testing behavioural remedies to address under repayment of credit card debt

    Data and research News stories Published: 26/07/2018 Last modified: 26/07/2018
    The FCA has published the outcome of a programme of behavioural research. The research looked at different ways repayment options can be presented to credit card customers to encourage those making low repayments to repay more when they can afford

  10. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches Published: 13/10/2020 Last modified: 14/10/2020
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference