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Showing 451 to 460 of 12006 search results for consumer research report.

  1. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.

  2. FCA review finds that most mortgage customers get suitable advice but “scope for improvement”

    Press Releases Published: 09/07/2015 Last modified: 09/07/2015
    unclear. The consumer research highlighted that some customers place the greatest importance on the initial monthly payment to the detriment of other factors. ... ESRO’s independent customer research report Understanding consumer expectations of the

  3. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  4. FCA sets out potential remedies to tackle concerns about general insurance pricing

    Press Releases Published: 04/10/2019 Last modified: 04/10/2019
    The FCA has today published the interim report of its market study into the pricing of home and motor insurance.

  5. Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?

    Occasional papers Published: 25/03/2014 Last modified: 25/03/2014
    Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions? ... The paper also describes the results of this research, which show that the ‘add-on mechanism’ weakens consumers’ ability to discipline firms by shopping

  6. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

    Press Releases Published: 11/02/2021 Last modified: 11/02/2021
    The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.

  7. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.

  8. Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017

    Press Releases Published: 14/08/2018 Last modified: 14/08/2018
    A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017. 

  9. Pension savers claim over £30 million lost to scams as regulators urge footie fans to show scammers the red card

    Press Releases Published: 25/08/2020 Last modified: 25/08/2020
    A total of £30,857,329 has been reportedly lost to pension scammers since 2017 according to complaints filed with Action Fraud, says the Financial Conduct Authority and The Pensions Regulator.

  10. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance