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Showing 511 to 520 of 12020 search results for consumer research report.

  1. PPI refund scams

    Scams Published: 30/08/2019 Last modified: 19/08/2021
    Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI.

  2. At-Retirement Consumer Research: Exploring changes in the retirement landscape [pdf]

    External research Published: 11/12/2014 Last modified: 03/08/2016

  3. Borrowers in Financial Difficulty [pdf]

    External research Published: 06/07/2022
    This report presents the insights from our research into borrowers in financial difficulty.

  4. Vulnerability exposed: The consumer experience of vulnerability in financial services [pdf]

    External research Published: 23/02/2015 Last modified: 23/02/2015
    This study was commissioned to explore and build an evidence base establishing the experiences of consumers in a range of vulnerable circumstances with different financial services providers. It sought to highlight both problematic experiences and

  5. Report an unfair contract term

    Last modified: 15/03/2024
    Financial businesses can't enforce unfair or unclear terms in their contracts with you. If you think that a contract term is unfair or unclear, please report it to us by completing the form below.

  6. Research Note: Do consumers understand the risks associated with different ways of saving? [pdf]

    Research notes Published: 18/03/2022
    For consumers to be able to make good saving decisions, it is important that they understand the risks and potential returns associated with different ways of saving.

  7. Transparency research report [pdf]

    External research Published: 05/03/2013 Last modified: 15/07/2016

  8. Protect yourself from scams

    Consumers Scams Published: 09/08/2017 Last modified: 11/08/2023
    Scams can be sophisticated, but if it sounds too good to be true, it probably is. Find out how to spot the warning signs of investment, pension and other financial scams.

  9. Trade repositories

    Focus areas Published: 07/01/2019 Last modified: 12/01/2024
    We are the UK regulator of trade repositories (TRs).

  10. Covid-19 Panel Survey - October 2020 [pdf]

    Research insights Published: 11/02/2021
    The questions from the Covid-19 Panel survey. The purpose of this study is to understand how people’s financial circumstances are being affected by the ongoing coronavirus (Covid-19) pandemic and to help the FCA protect consumers’ interests.