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Showing 201 to 210 of 10801 search results for consumer research to help us.
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The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
Competition and investment banking
This will provide us with a better idea of where significant issues might lie, and in turn, allow us to target our resources to the areas where we can help consumers ... And when we say consumer, we mean it in the widest sense, since the 2012 Act -
Our approach to ensuring firms treat vulnerable customers fairly
Speech given by Nisha Arora, Director, Consumer and Retail Policy at the TISA Vulnerability Conference. -
It's time for an Enlightenment on financial inclusion
Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event. -
Vote Reporting Group
Find out how the group aims to improve shareholder vote reporting by UK asset managers. -
Review into change and innovation in the unsecured credit market (the Woolard Review)
Information about our review of unsecured credit market regulation, chaired by Christopher Woolard CBE -
Independence, confidence and fairness
Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at Bloomberg, in the City of London, on 4 February 2016, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Mortgage Lending in the post MMR world
Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.