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Showing 231 to 240 of 10801 search results for consumer research to help us.

  1. Conduct in a new era: leaders rejecting complacency

    Speeches Published: 13/06/2013 Last modified: 18/07/2013
    Speech by John Griffith-Jones, Chairman, the FCA, to theCityUK conference in London. This is the text of the speech as drafted, which may differ from the delivered version.

  2. Financial Promotions for high-risk investments

    Multi-firm reviews Published: 27/09/2023 Last modified: 20/05/2024
    We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any

  3. Debating trust and confidence in banking

    Speeches Published: 28/05/2015 Last modified: 28/05/2015
    Speech by Martin Wheatley, Chief Executive of the FCA, delivered at the ResPublica Vocational Banking event in London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  5. Building Societies and the Future of Retail Banking

    Speeches Published: 23/05/2018 Last modified: 24/05/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at Building societies annual conference 2018, Manchester.

  6. Regulatory Developments and the Changing Market Structure

    Speeches Published: 12/03/2014 Last modified: 12/03/2014
    Speech by David Lawton, Director of Markets at the FCA, at the American Bar Association Capital Markets Conference, Law Society, London, Thursday 27 February 2014. This is the text of the speech as drafted, which may differ from the delivered version

  7. FS20/12: Intergenerational differences: summary of responses and next steps

    Feedback statements Published: 02/05/2019 Last modified: 09/05/2024
    This feedback statement sets out our approach following the discussion paper on intergenerational differences we published last year.

  8. FCA launches guidance for firms on the fair treatment of vulnerable customers

    Press Releases Published: 23/02/2021 Last modified: 26/02/2021
    The Financial Conduct Authority (FCA) has published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers.

  9. The fight against skimmers and scammers

    Speeches Published: 05/09/2019 Last modified: 05/09/2019
    Speech by Charles Randell, Chair of the FCA, delivered at the Cambridge Economic Crime Symposium.

  10. Building a digital regulator: how the FCA is riding the innovation wave

    Speeches Published: 04/04/2022 Last modified: 19/08/2022
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the Innovation Finance Global Summit 2022.
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