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Showing 241 to 250 of 10801 search results for consumer research to help us.
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Call for Input: Terms and definitions for services which are linked to payment accounts and subject to fees
To gain a better understanding of consumer preferences regarding terminology, we commissioned qualitative consumer research. ... Our findings informed our choice of terms and definitions. The full findings of the consumer testing are in Optimisa -
FCA encourages firms to do more to support ageing population
This work will help us and the industry to develop our approach with the benefit of insights from others, in particular those representing the end consumers of these services.”. ... The FCA will also be undertaking further research and will be working -
Making innovation work for firms and consumers
Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version. -
DP15/4: Developing General Insurance Add-ons Market Study – Remedies: Value Measures
We are particularly interested in the views of consumer advocates to help us determine the most effective approach for our policy decisions. ... In FSA Discussion Paper 13/1 we stated that “we will seek to use transparency where we believe it will help -
Overdraft repeat use: good practice and areas of concern
We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings. -
Our Rule Review Framework
The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice. -
Open Finance: an opportunity for financial services
Speech by Sheldon Mills, Director of Competition at the FCA, delivered at The Investments and Savings Alliance (TISA) Open Finance Conference, London. -
Consumer Credit and the FCA: one year on
So, some useful stats here for policy makers. Yet arguably the most important step forward for consumers and industry, has been what this data and processing power allows us to do ... Clearly, of course, none of us exhibit this behaviour. Even the most -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
5 million pension savers could put their retirement savings at risk to scammers
The FCA and The Pensions Regulator are warning the public about fraudsters targeting people’s retirement savings. This warning comes as new research suggests that 42% of pension savers, which would equate over 5 million people across the UK, could