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Showing 1042 to 1051 of 1081 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    The Financial Conduct Authority (FCA) has fined Clydesdale Bank (Clydesdale) for failing to inform its customers clearly of their rights after the bank miscalculated the repayments on over 42,500 mortgages. ... This process has been agreed with the FCA,

  3. Insurance brokers: serving consumers and businesses in times of uncertainty and change

    Speeches Published: 13/05/2022 Last modified: 13/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the British Insurance Brokers' Association (BIBA) Conference.

  4. Credit card competition working fairly well but concern for customers in long-term debt

    Press Releases Published: 03/11/2015 Last modified: 26/10/2020
    The FCA has published its interim report into the credit card market, including its early thinking into potential remedies.

  5. Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation

    Speeches Published: 14/11/2014 Last modified: 20/10/2015
    So, yes, there was the normal financial analysis of firms and consumer research. ... We saw this clearly in our add-on GI research a vast majority of consumers told us they were satisfied with the clarity and amount of information they got about their

  6. Ensuring markets work well for consumers and for firms – FCA publishes guidance on its approach to objectives

    Press Releases Published: 24/07/2013 Last modified: 16/08/2013
    The Financial Conduct Authority’s (FCA) mandate to ensure there is effective competition in financial services markets represents the most significant change to the new regulatory regime, said Chief Executive Martin Wheatley today.

  7. PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules

    Policy statements Published: 07/05/2019 Last modified: 08/05/2024
    This policy statement includes findings from the Mortgages Market Study (MMS) which identified three potential harms relating to our mortgage advice and selling standards.

  8. FG24/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance Published: 10/04/2024 Last modified: 10/04/2024
    The FCA sets out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living costs.

  9. A third of over 75s targeted by investment scams, as FCA urges consumers to take the time to check

    Press Releases Published: 05/12/2016 Last modified: 05/12/2016
    A fifth (22%) of over 55s and a third (32%) of over 75s believe they have been targeted by an investment scam in the last 3 years Over half (55%) of those who have invested in financial products did so on their own, rather than making the decision

  10. PS20/8: Motor finance discretionary commission models and consumer credit commission disclosure

    Policy and guidance Policy statements Published: 15/10/2019 Last modified: 28/07/2020
    We’re banning commission models that give motor finance brokers/dealers an incentive to raise customers’ finance costs.

  11. FCA to ban the promotion of UCIS and certain close substitutes to ordinary retail investors

    Press Releases Published: 04/06/2013 Last modified: 03/11/2016
    The Financial Conduct Authority (FCA) has published final rules to ban the promotion of Unregulated Collective Investment Schemes (UCIS) and certain close substitutes (together to be known as Non-Mainstream Pooled Investments (NMPIs)) to the vast