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Showing 652 to 661 of 1081 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Response to the CMA’s final report for its digital comparison tools market study

    Statements Published: 26/09/2017 Last modified: 26/09/2017
    We are encouraged that the CMA’s research has found that people mainly have positive views and experiences of DCTs. ... The CMA’s report has identified a number of areas for us to explore that could help DCTs to work better for consumers.

  3. New overdraft rules mean 7 out of 10 people will be better off or see no change

    Press Releases Published: 22/01/2020 Last modified: 22/01/2020
    7 out of 10 overdraft users will be better off or see no change, when new rules on overdrafts, introduced by the Financial Conduct Authority, come into force in April 2020.

  4. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.

  5. Debating trust and confidence in banking

    Speeches Published: 28/05/2015 Last modified: 28/05/2015
    Speech by Martin Wheatley, Chief Executive of the FCA, delivered at the ResPublica Vocational Banking event in London. This is the text of the speech as drafted, which may differ from the delivered version.

  6. FS15/1: Discussion on the use of dealing commission

    Feedback statements Published: 19/02/2015 Last modified: 23/11/2021
    This paper reports on the main issues arising from Discussion Paper DP14/3: Discussion on the use of dealing commission regime, and sets out next steps.

  7. Creditworthiness and affordability: common misunderstandings

    Tasks for regulated firms Published: 26/06/2015 Last modified: 10/02/2023
    There are some common misconceptions among consumer credit firms as to what the FCA rules on creditworthiness and affordability mean. They explain some of the main points and what firms should do to comply with their rules.

  8. UK Payment Accounts: access and closures

    Corporate documents Published: 19/09/2023 Last modified: 19/09/2023
    We set out key insights from our work on the provision of payment accounts to personal customers, businesses and charities. We also outline next steps.

  9. FCA bans former CIB Partners Limited CEO Arnold Eber

    Press Releases Published: 27/02/2014 Last modified: 27/02/2014
    He also failed to inform the FCA of these concerns. Mr Eber was the CEO and director of CIB from 5 September 2007 until 15 September 2010. ... To support this it has three operational objectives: to secure an appropriate degree of protection for consumers

  10. JJ Bauer Asset Management / JJ Bauer Equity Research (Clone of EEA Authorised Firm)

    Warnings Published: 11/12/2015 Last modified: 11/12/2015
    Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this 'clone firm'.

  11. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We