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Showing 692 to 701 of 1081 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Firms making good progress in handling unauthorised transactions

    Press Releases Published: 28/07/2015 Last modified: 28/07/2015
    Our consumer research showed just how distressing unauthorised transactions can be and we are pleased that firms recognise this.”. ... We commissioned independent consumer research to support our thematic review of firms.

  3. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    Clearly, of course, none of us exhibit this behaviour. Even the most financially savvy consumers. ... at least, offer up the opportunity for real change for consumers and firms.

  4. The fight against skimmers and scammers

    Speeches Published: 05/09/2019 Last modified: 05/09/2019
    Speech by Charles Randell, Chair of the FCA, delivered at the Cambridge Economic Crime Symposium.

  5. The role of regulation in encouraging good culture

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Investment Association Culture Conference, Mansion House, London.

  6. FCA publishes evaluation of its work on the financial advice market

    Press Releases Published: 03/12/2020 Last modified: 29/11/2021
    FCA publishes evaluation of its work on the financial advice market.

  7. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.

  8. FCA challenges firms to review approach to consumer vulnerability

    Press Releases Published: 23/02/2015 Last modified: 27/04/2020
    Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment

  9. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.

  10. FCA appoints members to new Innovation Advisory Group

    News stories Published: 02/02/2023 Last modified: 06/02/2023
    The members of our Innovation Advisory Group (IAG) will join as the group meets for the first time in February. 

  11. Access to cash coverage in the UK 2023 Q1

    Data Published: 07/12/2023 Last modified: 15/12/2023
    The FCA provides an overview of geographical cash access coverage in the UK at the end of the first quarter (January to March) of 2023.