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Showing 82 to 91 of 1082 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Occasional Paper No. 28: Preventing financial distress by predicting unaffordable consumer credit agreements: An applied framework

    Occasional papers Published: 31/07/2017 Last modified: 31/07/2017
    In this paper, we provide theoretical and practical evidence to help develop more effective affordability rules.

  3. Ageing population and financial services

    Speeches Published: 16/10/2017 Last modified: 16/10/2017
    Speech by Linda Woodall, Director of Life Insurance and Financial Advice, delivered at the Ageing Population Occasional Paper launch event. 

  4. Occasional Paper No. 58: Understanding consumer financial wellbeing through banking data

    Occasional papers Published: 20/10/2020 Last modified: 20/10/2020
    In this study, we use objective and subjective approaches to better understand consumer financial wellbeing.

  5. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.

  6. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

    Occasional papers Published: 30/08/2022 Last modified: 15/11/2022
    This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.

  7. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs

  8. Occasional Paper No. 43: Weighing anchor on credit card debt

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices.

  9. The FCA’s role in promoting innovation

    Speeches Published: 22/09/2016 Last modified: 22/09/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference.

  10. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  11. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... We are using machine learning to research how well the domestic mortgage market is working.For example, how far do consumers’ choices diverge from a