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Showing 922 to 931 of 1081 search results for consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FCA’s new rules on climate-related disclosures to help investors, clients and consumers

    News stories Published: 17/12/2021 Last modified: 17/12/2021
    We have published two Policy Statements confirming final rules and guidance to promote better climate-related financial disclosures.

  3. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    In particular, it failed adequately to analyse decisions of the Financial Ombudsman Service or to use them to inform its ongoing complaint handling processes. ... To support this it has three operational objectives: to secure an appropriate degree of

  4. The Financial Conduct Authority publishes its findings on transition management

    Press Releases Published: 10/02/2014 Last modified: 07/02/2022
    Over £165 billion of assets invested in pensions and other large funds are transferred between investment managers, markets and products every year – potentially affecting the returns enjoyed by millions of consumers on their investments – by

  5. Karina McTeague speech on retail banking and payments at the PayExpo 2017

    Speeches Published: 13/11/2017 Last modified: 13/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape.

  6. Watch out for signs of loan fee fraud as summer spending fuels financial pressure

    Press Releases Published: 09/08/2023 Last modified: 09/08/2023
    With summer in full swing, the FCA launches its latest campaign to help consumers spot and avoid loan fee fraud.

  7. FCA launches discussion on competition impacts of Big Tech on financial services industry

    Press Releases Published: 25/10/2022 Last modified: 26/10/2022
    The FCA is seeking views on the potential competition benefits and harms from Big Tech firms’ entry into retail financial services sectors

  8. PS21/18: Restricting CMC charges for financial products and services claims

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.

  9. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    CP13/10: Detailed proposals for the FCA regime for consumer credit. Consultation papers First published:. ... firms that are considering carry out consumer credit activities, including debt recovery agents.

  10. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.

  11. The Financial Conduct Authority places consumer protection at the heart of crowdfunding

    Press Releases Published: 06/03/2014 Last modified: 06/03/2014
    By boosting consumer protection, the rules will help ensure that consumers have access to fair, clear information that is not misleading, when using loan-based, or securities-based crowdfunding platforms. ... We want to ensure that consumers are