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FSA - FG12/17: Summary of feedback received [pdf]
Firms should be undertaking an analysis of complaints about the previous sale of PPI policies. Where firms have identified that they may have mis-sold PPI policies, they may be contacting consumers to alert them and to advise that they may be -
Support during challenging times
As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety. -
Your rights with financial services
Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong. -
Financial promotions data 2022
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022. -
The basic advice regime under MiFID II & IDD
The FCA explains the update that includes important information for firms selling stakeholder products using basic advice and the impact of MiFID II and IDD. -
Alliance Credit Insurance (clone of FCA authorised firm)
Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm. -
Third Party Verifier (TPV)
A Third Party Verifier (TPV) can be used by a sponsor, originator and securitisation vehicle to check whether a securitisation is compliant. Learn more about TPV and how to apply. -
Smart Direct Broker (Clone of FCA Authorised Firm)
Smart Direct Broker (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how -
Financial promotions quarterly data 2022 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022. -
Firm-level complaints data sortable table: 2023 H2
The data relates includes data from firms that report 500 or more complaints within this six month reporting period, or 1,000 or more for an annual reporting period.