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Showing 181 to 190 of 784 search results for dealing with vulnerable customers.

  1. Acting flexibly and treating customers fairly in the face of a pandemic

    Speeches Published: 04/11/2020 Last modified: 04/11/2020
    Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.
  2. High-cost credit and consumer credit

    Focus areas Published: 22/07/2019 Last modified: 10/02/2023
    Read about the actions the FCA has taken to protect consumers since it took on the regulation of consumer credit in 2014.
  3. The growth of the UK credit card market

    Speeches Published: 03/04/2014 Last modified: 03/04/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Women’s Economic Empowerment TechSprint 2021

    Published: 08/06/2021 Last modified: 08/06/2021
    Women’s Economic Empowerment TechSprint 2021
  5. Rent-to-own – update

    News stories Published: 30/01/2018 Last modified: 02/12/2020
    The FCA took over the regulation of consumer credit, including the rent-to-own sector, in April 2014. 
  6. The FCA’s and PSR’s joint approach to Access to Cash

    Statements Published: 16/06/2020 Last modified: 16/06/2020
    For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as
  7. The FCA Mission – a consultation

    Press Releases Published: 26/10/2016 Last modified: 31/10/2016
    The Financial Conduct Authority (FCA) has today launched a consultation on its Mission, which is designed to provide a guiding set of principles around the strategic choices the FCA makes. It will inform the FCA’s strategy and day-to-day work over
  8. Supporting consumers with pension transfers

    Published: 30/08/2023 Last modified: 30/08/2023
    Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice.
  9. Mortgage Prisoner Review

    News stories Published: 29/11/2021 Last modified: 29/11/2021
    Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them.
  10. Credit broking firms: key rules

    Tasks for regulated firms Published: 23/11/2015 Last modified: 16/02/2023
    Read about the key rules for credit broking firms.