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Showing 201 to 210 of 784 search results for dealing with vulnerable customers.
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About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
Investigation opening criteria
Factors the FCA considers when deciding to open an investigation, including how it detects and assesses serious misconduct -
FCA publishes outcome of high-cost credit review
The Financial Conduct Authority (FCA) has announced new proposals designed to protect millions of people who use overdrafts and high-cost credit. -
Consumer Credit: 4 years of FCA regulation
The FCA marks 4 years since it took on responsibility for regulation of consumer credit. -
The business of social purpose
A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose. -
FCA performance scorecard - comparison metrics for personal current accounts 2021
This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
FCA makes it easier for people to compare bank accounts
The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive -
2015 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. -
Loan fee fraud
Every year the FCA receives hundreds of reports of loan fee fraud, with victims reporting an average loss of £260. Find out how to spot the warning signs. -
FG13/7 - Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan [pdf]
Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.