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Showing 231 to 240 of 784 search results for dealing with vulnerable customers.
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FCA sets out priorities for 2020/21
The Financial Conduct Authority (FCA) has today set out its business priorities for the year ahead – with specific focus on the challenges presented by the Coronavirus (Covid-19) pandemic. -
Initial Coin Offerings
Consumer warning about the risks of Initial Coin Offerings (‘ICOs’) -
Report mortgage fraud (lenders)
Find out about our Information from Lenders (IFL) scheme and use our online reporting document to tell us about suspected fraud. -
IRHP: determining the level of redress
IRHP: determining the level of redress. -
The Consumer Credit landscape today
Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA). -
TR19/1: Debt management sector thematic review
This report shares the key findings of our thematic review of the debt management sector.We committed in our 2017/18 Business Plan to assess how the market is operating and whether firms are meeting customer needs and our standards. -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
Maturing dormant Child Trust Fund accounts
Information for Child Trust Fund (CTF) providers on the treatment of dormant accounts at maturity, including legislative changes and how to apply for a modification by consent if a client can’t be contacted. -
Mortgage intermediaries and authorisation forms
You must complete the forms and supporting documents below before applying to us for authorisation. -
Information for firms on motor finance complaints
Guidance for firms affected by the FCA's review into the historical use of discretionary commission arrangements (DCAs) in the motor finance industry.