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Showing 41 to 50 of 784 search results for dealing with vulnerable customers.

41. Investing in crypto

    Last modified: 10/05/2024
    A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment.

42. FCA warns insurers about support provided to struggling customers

    Press Releases Published: 03/07/2023 Last modified: 03/07/2023
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43. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

44. Finalised Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance Published: 27/01/2021 Last modified: 27/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.

45. Changes in mortgage regulation

    Speeches Published: 11/11/2015 Last modified: 11/11/2015
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations, delivered at the Council of Mortgage Lenders conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

46. FCA announces support for customers who are struggling to pay their mortgage due to coronavirus

    Press Releases Published: 22/05/2020 Last modified: 22/05/2020
    FCA announces proposals to support customers struggling to pay their mortgage due to coronavirus (Covid-19).

47. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

48. Draft Guidance: Consumer Credit and coronavirus: updated Tailored Support Guidance for firms

    Policy and guidance Guidance consultations Published: 13/01/2021 Last modified: 13/01/2021
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of consumer credit customers.

49. Better information on current account services

    News stories Published: 15/08/2018 Last modified: 25/09/2019
    From today, the main current account providers are publishing better information about additional services they offer all consumers, including those in potentially vulnerable circumstances.

50. FCA reveals the financial experiences of people in the UK: More than half of people in Wales are potentially vulnerable

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more