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Showing 411 to 420 of 784 search results for dealing with vulnerable customers.

  1. FCA proposes ban on debt packager referral fees to protect consumers

    Press Releases Published: 17/11/2021 Last modified: 17/11/2021
    We have proposed banning debt packager firms from being paid to refer customers on to other firms.
  2. Challenges for the regulator - consumer credit, long-term savings and an ageing population

    Speeches Published: 04/10/2017 Last modified: 04/10/2017
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at City Banquet, Mansion House.
  3. Consumer warning on Grosvenor Associates Ltd

    News stories Published: 01/12/2021 Last modified: 01/12/2021
    We have removed Grosvenor Associate Ltd’s permissions. It is therefore no longer authorised to carry out any regulated activities. 
  4. The FCA and our approach to Building Societies

    Speeches Published: 03/09/2013 Last modified: 11/09/2013
    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).
  5. The defining challenge of our time

    Speeches Published: 11/03/2015 Last modified: 20/03/2015
    Speech by Martin Wheatley, Chief Executive of the FCA, delivered at the NAPF Investment Conference, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version.
  6. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches Published: 13/10/2020 Last modified: 14/10/2020
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference
  7. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We
  8. Creditworthiness and affordability: common misunderstandings

    Tasks for regulated firms Published: 26/06/2015 Last modified: 10/02/2023
    There are some common misconceptions among consumer credit firms as to what the FCA rules on creditworthiness and affordability mean. They explain some of the main points and what firms should do to comply with their rules.
  9. FCA announces plans to stop CMC phoenixing

    Press Releases Published: 17/05/2021 Last modified: 17/05/2021
    New rules being proposed will put a stop to claims management phoenixing across the market.
  10. The FCA’s Competition Powers

    Speeches Published: 23/03/2016 Last modified: 09/11/2016
    Speech by Deb Jones, Director of Competition at the FCA, delivered at The Impact of Competition Powers on Financial Services Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.