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Showing 551 to 560 of 784 search results for dealing with vulnerable customers.

  1. Teamwork: A Smart way to tackle financial crime

    Speeches Published: 26/06/2024 Last modified: 26/06/2024
    Speech by Steve Smart, FCA joint executive director of enforcement and market oversight, delivered at the Financial Services Investigations and Enforcement Summit.

  2. FCA proposes the next stage of support for consumer credit and overdraft customers

    Press Releases Published: 16/09/2020 Last modified: 16/09/2020
    The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).

  3. General Insurance value measures data – comparison 2016/17

    Data Published: 01/03/2018 Last modified: 06/09/2018
    We have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.

  4. Action needed to ensure good outcomes for later life mortgage borrowers

    Multi-firm reviews Published: 14/09/2023 Last modified: 14/09/2023
    Key findings of multi-firm work on later life mortgage advertising and advice.

  5. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  6. Product value and coronavirus: draft guidance for insurance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 30/10/2020
    FCA guidance on our expectations for insurance firms to consider the value of their products in the coronavirus situation.

  7. FCA business plan and risk outlook published

    Press Releases Published: 23/03/2013 Last modified: 01/05/2013
    The Financial Services Authority (FSA) has published the business plan and risk outlook for the Financial Conduct Authority (FCA) for 2013/14. The FSA will be replaced by the FCA and the Prudential Regulation Authority (PRA) on 1 April 2013.

  8. AnyTrades / www.anytrades.com / www.anytradesconsulting.com

    Warnings Published: 24/06/2020 Last modified: 24/06/2020
    AnyTrades / www.anytrades.com / www.anytradesconsulting.com is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.

  9. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  10. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce
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