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Showing 651 to 660 of 784 search results for dealing with vulnerable customers.
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FCA fines Pembrokeshire Mortgage Centre Ltd £2.4m for serious failings in relation to the British Steel Pension Scheme
The FCA has fined Pembrokeshire Mortgage Centre Limited (PMC) (trading as County Financial Consultants) (in liquidation) £2,354,331 for giving consumers unsuitable advice to transfer out of the British Steel Pension Scheme and other defined benefit -
FCA highlights continuing concerns about problem firms in the CFD sector
FCA has written to CFD providers outlining expectations and highlighting areas of poor practice seen in firms. -
FCA reveals urban-rural differences in how consumers experience financial services
The Financial Conduct Authority (FCA) has today published the latest analysis from its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more -
FCA warns public of increased threat of loan scams, as borrowers lose over £3.5 million a year
Over £3.5 million was lost to loan fee fraud in 2017 Loan fee fraud reports to the FCA increase by 44% from 2016 to 2017 72% of the public are unaware of scams in relation to loans -
Pilot general Insurance value measures data – year ending 31 August 2018
The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. -
Cultural evolution: how culture must change to meet expectations
Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum. -
FCA launches review of treatment of Politically Exposed Persons
The FCA has today set out issues it will consider as part of a review of the treatment of domestic Politically Exposed Persons (PEPs) by financial services firms. -
FCA fines financial advice firm and bans Arthur Cobill and William Hofstetter for British Steel Pension Scheme advice and oversight failings
The FCA has fined Inspirational Financial Management Ltd (IFM), which is in administration, £897,840. -
FCA fines CT Capital Ltd for failures related to PPI complaint handling
which resulted in customers missing out on redress payments to which they were entitled. ... The FCA found that CT Capital breached Principles 3 (management and control) and 6 (customers’ interests) of the FCA’s Principles for Businesses. -
Cancellations and refunds: helping consumers with rights and routes to refunds [pdf]
We are consulting on guidance setting our expectations for firms dealing with customers seeking refunds for cancelled travel or events caused by coronavirus (Covid-19).