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Showing 661 to 670 of 784 search results for dealing with vulnerable customers.

  1. FCA action delivers £80 million savings in fees for credit card customers

    Press Releases Published: 06/03/2019 Last modified: 06/03/2019
    In recent years, the FCA has focused on reducing the risk of harm that flows from customers being in debt that they cannot afford to repay. Some key areas of work have included: Targeted supervisory work to mitigate the risks from poor culture and
  2. Restrictions placed on IBP Markets Limited and the Firm enters special administration

    News stories Published: 13/10/2023 Last modified: 05/06/2024
    We have imposed a number of restrictions on IBP Markets Limited, stopping it from carrying on any regulated activities due to concerns about the way it conducts its business, including about client money protections at the firm.
  3. FCA censures Lighthouse Advisory Services Limited for serious failings in relation to the British Steel Pension Scheme and £23m paid out in redress

    Press Releases Published: 15/05/2023 Last modified: 15/05/2023
    The Financial Conduct Authority (FCA) has censured Lighthouse Advisory Services Limited for the unsuitable advice given during the period 1 April 2015 to 30 April 2019 to people looking to transfer out of defined benefit pension schemes, including
  4. Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions

    Speeches Published: 01/10/2018 Last modified: 05/10/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London.
  5. From Diocletian to pay day loans: what can we learn from successful and unsuccessful price regulation?

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Mary Starks, Director of Competition and Chief Economist at the FCA, delivered at the Social Market Foundation (SMF) lecture, London.
  6. Creating a fair and competitive environment for retail banking in the interests of consumers

    Speeches Published: 26/11/2014 Last modified: 26/11/2014
    Speech by Karina McTeague, Director of Retail Banking, the FCA. This is the text of the speech as drafted, which may differ from the delivered version.
  7. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice Published: 07/09/2023 Last modified: 15/11/2023
    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.
  8. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms

    Guidance consultations Published: 17/04/2020 Last modified: 30/11/2020
    The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)
  9. Brexit: what does it mean for financial markets to be open?

    Speeches Published: 24/04/2018 Last modified: 24/04/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at City Week ‘The International Financial Services Forum’.
  10. Consumer investments data review April - September 2021

    Data Published: 03/03/2022 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021.