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Showing 701 to 710 of 784 search results for dealing with vulnerable customers.

  1. PS18/20: Improving the quality of pension transfer advice

    Policy statements Published: 26/03/2018 Last modified: 07/04/2020
    The FCA is consulting on improving the quality of pension transfer advice. The consultation closes on 25 May 2018.

  2. Financial watchdog sets out credit information market improvements

    Press Releases Published: 05/12/2023 Last modified: 05/12/2023
    People will find their credit files better reflect their financial circumstances, under proposals announced by the Financial Conduct Authority (FCA).

  3. Over 30,000 Yorkshire Building Society customers to be refunded mortgage arrears fees

    Press Releases Published: 17/02/2014 Last modified: 18/02/2014
    The FCA raised concerns with YBS, which includes Yorkshire, Chelsea and Barnsley building societies, and Accord Mortgages, about their processes for dealing with mortgage customers who had fallen behind in their ... Any customers who want further

  4. The FCA fines Porta Verde £25,000 for serious failings in its appointed representatives’ sales practices

    Press Releases Published: 13/12/2013 Last modified: 08/11/2016
    and vulnerable customers, between October 2010 and June 2012. ... Principle 6 requires firms to consider the interest of its customers and treat them fairly.

  5. Consumer Investments Strategy – 1 year update

    Corporate documents Published: 18/10/2022 Last modified: 15/06/2023
    The FCA provides an update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  6. Finalised Guidance: Mortgages and coronavirus: further updated tailored support guidance for firms

    Policy and guidance Finalised guidance Published: 25/03/2021 Last modified: 25/03/2021
    This guidance is designed to enable firms to continue to deliver support to customers affected by the coronavirus pandemic.

  7. Financial Conduct Authority outlines lessons learned in year one of its Regulatory Sandbox

    Press Releases Published: 20/10/2017 Last modified: 20/10/2017
    The Financial Conduct Authority (FCA) has today published a report outlining how the regulatory sandbox (sandbox) has met its objectives over the first year of operation.

  8. Firms continue to fail to meet our expectations on their use of dealing commission

    Multi-firm reviews Published: 03/03/2017 Last modified: 29/11/2021
    We summarise our findings from a review that analysed dealing commission expenditure across 31 investment managers (covering asset managers, wealth managers and host-authorised corporate director providers) between 2012 and 2015.

  9. PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance

    Policy statements Published: 30/07/2019 Last modified: 12/01/2023
    PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance

  10. FCA imposes penalties on Sonali Bank (UK) Limited and its former money laundering reporting officer for serious anti-money laundering systems failings

    Press Releases Published: 12/10/2016 Last modified: 12/10/2016
    The Financial Conduct Authority (FCA) has fined Sonali Bank (UK) Limited (SBUK) £3,250,600 and has imposed a restriction, preventing it from accepting deposits from new customers for 168 days. It has also fined the bank’s former money laundering
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