Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 731 to 740 of 784 search results for dealing with vulnerable customers.

  1. FCA, ICO and FSCS publish joint statement to insolvency practitioners and authorised firms

    Statements Published: 07/02/2020 Last modified: 07/02/2020
    FCA, ICO and FSCS warn insolvency practitioners and FCA-authorised firms to be responsible when dealing with personal data.

  2. DP 21/2: Diversity and inclusion in the financial sector – working together to drive change

    Discussion papers Published: 06/07/2021 Last modified: 04/01/2023
    We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector.

  3. TR15/10: Fair treatment for consumers who suffer unauthorised transactions

    Thematic reviews Published: 28/07/2015 Last modified: 28/07/2015
    We found that firms are generally meeting their legal requirements and are making a good effort to deliver fair outcomes for their customers. ... Technical report (PDF). Relevant firms should consider our findings and how they apply to their own approach

  4. FCA reminds insurance firms to review the value of their products in light of the impacts of coronavirus

    Statements Published: 30/10/2020 Last modified: 30/10/2020
    On 3 June 2020, we published guidance setting out our expectations for insurers and insurance intermediaries to consider the value of their products in light of the exceptional circumstances arising from the coronavirus (Covid-19).

  5. Review of principal firms in the investment management sector

    Multi-firm reviews Published: 20/05/2019 Last modified: 20/05/2019
    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.

  6. Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: temporary guidance for firms

    Finalised guidance Published: 24/04/2020 Last modified: 30/11/2020
    FCA temporary guidance applies to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements.

  7. FCA bans three individuals from working in the financial services industry for non-financial misconduct

    Press Releases Published: 05/11/2020 Last modified: 05/11/2020
    The Financial Conduct Authority (FCA) has prohibited Russell David Jameson, Mark Horsey, and Frank Cochran from working in the financial services industry following findings that they are not fit and proper.  Each of them had been convicted of

  8. FCA turns to science and music to protect public from loan fee fraud this Christmas

    Consumers Scams Press Releases Published: 09/12/2021 Last modified: 09/12/2021
    The FCA has launched the UK’s first official anti-fraud jingle in a bid to protect consumers against loan fee fraud over the Christmas period.

  9. Trust and confidence - ensuring firms’ ethics are built around their customers

    Speeches Published: 12/11/2013 Last modified: 12/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. CP16/16: Minor Handbook changes related to mortgage borrowers with a payment shortfall

    Consultation papers Published: 10/06/2016 Last modified: 10/06/2016
    We are consulting on proposed changes to our requirements for firms when dealing with customers experiencing a payment shortfall. ... In particular, MCOB 12.4.1BR sets out how we expect firms to allocate payments received from customers who are
Related topics