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Showing 281 to 290 of 296 search results for dear ceo letters.

  1. Comparison of banking providers’ fraud controls

    Data Published: 09/03/2020 Last modified: 07/08/2020
    This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their
  2. Letter from the Chairman to the Chief Ombudsman on application for certification under the Alternative Dispute Resolution (ADR) Directive

    Statements Published: 09/07/2015 Last modified: 09/07/2015
    Letter from the Chairman to the Chief Ombudsman on application for certification under the Alternative Dispute Resolution (ADR) Directive. ... 1 Harbour Exchange. London. E14 9SR. Dear Caroline,. Application for certification under the Alternative
  3. Retail banking: product governance review

    Multi-firm reviews Published: 05/03/2018 Last modified: 05/03/2018
    The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common
  4. Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 01/04/2014 Last modified: 01/04/2014
    Dear George. Thank you for your letter. I would like to assure you that at the meeting last Friday, the Board of the FCA shared similar concerns to your own about ... We will ensure that all the issues raised in your letter are reflected in the terms of
  5. DP21/4: Sustainability Disclosure Requirements and investment labels

    Discussion papers Published: 03/11/2021 Last modified: 04/07/2022
    We are seeking initial views on new sustainability disclosure requirements for asset managers and FCA-regulated asset owners, as well as a new classification and labelling system for sustainable investment products
  6. Guiding principles on design, delivery and disclosure of ESG and sustainable investment funds

    News stories Published: 19/07/2021 Last modified: 19/07/2021
    We publish a letter to chairs of authorised fund managers setting out expectations on the design, delivery and disclosure of ESG and sustainable investment funds
  7. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed
  8. Levelling the playing field – innovation in the service of consumers and the market

    Speeches Published: 20/04/2021 Last modified: 20/04/2021
    Speech by our CEO, Nikhil Rathi, to FinTech Week.
  9. Santander UK fined £12.4m for widespread investment advice failings

    Press Releases Published: 26/03/2014 Last modified: 25/11/2021
    Santander UK Plc has been fined £12,377,800 by the Financial Conduct Authority (FCA) after the regulator uncovered serious failings in the way it offered financial advice from its bank.
  10. A strategy for positive change: our ESG priorities

    Corporate documents Published: 03/11/2021 Last modified: 21/11/2022
    The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy.