Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 302 to 311 of 448 search results for decision making in the general insurance market.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Product value and coronavirus: draft guidance for insurance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 30/10/2020
    FCA guidance on our expectations for insurance firms to consider the value of their products in the coronavirus situation.

  3. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  4. FCA fines LBGI £90 million for failures in communications for home insurance renewals between 2009 and 2017

    Press Releases Published: 08/07/2021 Last modified: 08/07/2021
    The FCA has fined LBGI (Lloyds Bank General Insurance Limited, St Andrew’s Insurance Plc, Lloyds Bank Insurance Services Limited and Halifax General Insurance Services Limited) £90,688,400 for failing to ensure that language contained within

  5. Speech: Shadow banking - the potential risks and rewards

    Insight Published: 21/02/2017 Last modified: 02/03/2017
    From the macro to the micro, and an example of MBF making a market work well. ... decision-making itself is hard to understand, despite the FCA’s very thorough work on behaviourally informed remedies.

  6. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment

  7. The view from the regulator on Operational Resilience

    Speeches Published: 05/12/2019 Last modified: 05/12/2019
    Speech by Megan Butler, FCA Executive Director of Supervision: Investment, Wholesale and Specialist, delivered on 5 December 2019 at 13.30

  8. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  9. The FCA's regional FinTech engagement

    Speeches Published: 26/04/2017 Last modified: 26/04/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Leeds Digital Festival.

  10. Outcomes-focussed regulation: a measure of success?

    Speeches Published: 06/05/2021 Last modified: 11/06/2024
    Speech by Charles Randell, Chair of the FCA and PSR, to the Building Societies Association

  11. Regulatory Developments and the Changing Market Structure

    Speeches Published: 12/03/2014 Last modified: 12/03/2014
    Speech by David Lawton, Director of Markets at the FCA, at the American Bar Association Capital Markets Conference, Law Society, London, Thursday 27 February 2014. This is the text of the speech as drafted, which may differ from the delivered version