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Showing 131 to 140 of 193 search results for ensuring firms treat vulnerable customers fairly.
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CASS compliance – the bigger picture
Speech by David Lawton, director of markets at the FCA, delivered at the FCA CASS Conference 2014 event for CASS large firms. This is the text of the speech as drafted, which may differ from the delivered version. -
Building trust in sustainable investments
Speech by Richard Monks on building trust in sustainable investments. -
What does the future of insurance broking look like?
Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version. -
TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance
This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance. -
IRHP: background to the review
Information on why the review was conducted. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
FCA fines guarantor lender TFS Loans Ltd (in administration) and requires it to provide redress to affected guarantors
We have fined TFS Loans Ltd (in administration) £811,900 in relation to deficient affordability checks on 3,150 guarantors in its consumer credit business. -
Speech: Beyond economics?
consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... behavioural analysis to promote firms’ compliance – a new paper. Third, two examples from public sector management:. -
Maintaining market confidence: an update on Brexit
Speech delivered by Nausicaa Delfas, Executive Director of International at the City and Financial: 3rd UK Financial Services Brexit Summit -
The future of competition and regulation in retail banking
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Future of Retail Banking 2017.