Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 131 to 140 of 193 search results for ensuring firms treat vulnerable customers fairly.

  1. CASS compliance – the bigger picture

    Speeches Published: 02/12/2014 Last modified: 19/12/2014
    Speech by David Lawton, director of markets at the FCA, delivered at the FCA CASS Conference 2014 event for CASS large firms. This is the text of the speech as drafted, which may differ from the delivered version.
  2. Building trust in sustainable investments

    Speeches Published: 23/11/2020 Last modified: 23/11/2020
    Speech by Richard Monks on building trust in sustainable investments.
  3. What does the future of insurance broking look like?

    Speeches Published: 02/07/2013 Last modified: 18/07/2013
    Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version.
  4. TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance

    Thematic reviews Published: 25/02/2014 Last modified: 30/11/2021
    This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance.
  5. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 
  6. Insurance providers warned not to undervalue cars or other insured items when settling claims

    Press Releases Published: 02/12/2022 Last modified: 02/12/2022
    Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.
  7. FCA fines guarantor lender TFS Loans Ltd (in administration) and requires it to provide redress to affected guarantors

    Press Releases Published: 10/06/2022 Last modified: 10/06/2022
    We have fined TFS Loans Ltd (in administration) £811,900 in relation to deficient affordability checks on 3,150 guarantors in its consumer credit business.
  8. Speech: Beyond economics?

    Insight Published: 25/01/2017 Last modified: 28/02/2017
    consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... behavioural analysis to promote firms’ compliance – a new paper. Third, two examples from public sector management:.
  9. Maintaining market confidence: an update on Brexit

    Speeches Published: 05/11/2018 Last modified: 05/11/2018
    Speech delivered by Nausicaa Delfas, Executive Director of International at the City and Financial: 3rd UK Financial Services Brexit Summit
  10. The future of competition and regulation in retail banking

    Speeches Published: 28/11/2017 Last modified: 28/11/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Future of Retail Banking 2017.