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Showing 21 to 30 of 193 search results for ensuring firms treat vulnerable customers fairly.

  1. The Importance of Diversity

    Speeches Published: 05/02/2019 Last modified: 08/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, at the PIMFA Wealth of Diversity Conference 2019.

  2. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  3. FCA’s national and international response to coronavirus (Covid-19) and Brexit

    Speeches Published: 06/05/2020 Last modified: 08/04/2024
    Speech delivered by Nausicaa Delfas, Executive Director of International, at Deloitte Annual Conduct Risk Conference (webinar).

  4. The Consumer Credit landscape today

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Finance & Leasing Association (FLA).

  5. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches Published: 13/10/2020 Last modified: 14/10/2020
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference

  6. Our approach to supervision

    Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
    Our approach to supervision sets out how we carry out our regulatory oversight. It is designed to help firms, consumers and markets understand how we work, and fulfil our accountability to Parliament and to the public.

  7. Building a common language in the mortgage market

    Speeches Published: 06/11/2013 Last modified: 06/11/2013
    Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Business Plan 2023/24

    Corporate documents Business plans Published: 04/04/2023 Last modified: 02/07/2024
    The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

  9. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Statement on certain FCA work in light of coronavirus and changing market conditions

    Statements Published: 13/11/2020 Last modified: 14/05/2021
    We are providing an update on work that we intend to either stop or postpone in light of the ongoing impact of coronavirus and economic conditions. These changes will allow us to focus our resources on the most urgent work where we can make the most
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