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Showing 81 to 90 of 194 search results for ensuring firms treat vulnerable customers fairly.
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Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition. -
Do the right thing
Speech by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight, delivered at the City & Financial FCA Investigations and Enforcement summit. -
FCA expectations regarding funds in light of coronavirus (Covid-19)
We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19). -
FCA tells banks to improve treatment of struggling small business borrowers
Follow a review of collection practices, the FCA tells banks they must treat small business customers fairly when collecting and recovering debts. -
Personal loans and coronavirus: draft guidance for firms
The FCA's guidance for firms on personal loans during the coronavirus situation -
Highlights of the FCA’s new approach in 2021
Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator -
Conduct Risk Briefing
Speech by Robert Taylor, Head of Wealth Management & Private Banking, at the FCA. This is the text of the speech as drafted, which may differ from the delivered version. -
About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FCA publishes review of business interruption insurance claims handling
The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims. -
Improving the consumer experience
Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.