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Showing 482 to 491 of 513 search results for evaluation of our general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  3. Overall complaints fell by 1.4%, driven by a reduction in complaints related to current accounts and savings accounts. PPI complaints rise

    Press Releases Published: 30/03/2016 Last modified: 07/02/2022
    Financial services firms received 2.11 million new complaints between July and December 2015, according to new complaints data published today by the Financial Conduct Authority.

  4. FCA urges consumers to carefully consider what cover they require when buying travel insurance

    News stories Published: 27/09/2019 Last modified: 27/09/2019
    We are aware that some consumers have experienced issues with the scope and terms of their travel insurance when abroad. In particular, some consumers have had issues about whether they are covered for use of private medical facilities when a

  5. PS22/13: Calculating redress for non-compliant pension transfer advice 

    Policy and guidance Policy statements Published: 28/11/2022 Last modified: 05/04/2023
    We set out the changes to our methodology for calculating redress for consumers who suffered financial loss from transferring from a defined benefit to a defined contribution pension scheme following non-compliant advice. This includes former

  6. Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze

    Press Releases Published: 29/09/2022 Last modified: 29/09/2022
    The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises

  7. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  8. Supporting consumers through tough times – priorities for credit regulation

    Speeches Published: 23/03/2022 Last modified: 20/03/2024
    Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022

  9. Information on how Consumer Credit Act 1974 s.75 applies to travel services payments – September 2021

    FOI Release Date of Release: 21/09/2021
    FCA provides information on how Consumer Credit Act 1974 s.75 applies to travel services payments made via travel agents.

  10. Understanding approaches to D&I in financial services

    Multi-firm reviews Published: 12/12/2022 Last modified: 13/12/2022
    The FCA observed how financial services firms are designing and embedding diversity and inclusion strategies. The observations give an overview of initiatives to improve diversity and inclusion, which industry leaders can consider in reviewing their

  11. FCA publishes Annual Report 2015/16 and report of its competition activities since 2013

    Press Releases Published: 12/07/2016 Last modified: 12/07/2016
    These included looking at investment and corporate banking, asset management, competition in the mortgage sector and the use of “Big Data” in the retail general insurance sector;. ... This report is published alongside the FCA’s annual report,
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