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Showing 102 to 111 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 01/04/2014 Last modified: 01/04/2014
    Letter from the Chairman to the Chancellor on the supervisory work on the fair treatment of long standing customers in life insurance.

  3. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    FCA Statement on fair treatment of long-standing customers in the life insurance sector. ... Does the firm’s strategy and governance framework result in the fair treatment of closed-book customers;.

  4. FCA statement on thematic review into fair treatment of longstanding customers in the life insurance sector

    Statements Published: 12/06/2018 Last modified: 15/06/2018
    On 3 March 2016 the Financial Conduct Authority (FCA) announced investigations into six firms as a result of its thematic review into the fair treatment of longstanding customers.

  5. The fair treatment of existing interest-only mortgage customers: Report [pdf]

    External research Published: 30/01/2018

  6. TR16/2: Fair treatment of long-standing customers in the life insurance sector

    Thematic reviews Published: 03/03/2016 Last modified: 04/03/2016
    TR16/2: Fair treatment of long-standing customers in the life insurance sector. ... TR16/2: Fair treatment of long-standing customers in the life insurance sector [PDF].

  7. FCA statement on supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 28/03/2014 Last modified: 28/03/2014
    FCA statement on supervisory work on the fair treatment of long standing customers in life insurance. ... The FCA Board acknowledges the concerns of the market regarding today’s press coverage of the FCA’s proposed supervisory work on the fair

  8. Impact assessment: Finalised Guidance FG16/8 Fair treatment of long-standing customers in the life insurance sector and Thematic Review TR16/2 Fair treatment of long-standing customers in the life insurance sector [pdf]

    Impact assessments Published: 23/06/2017 Last modified: 23/06/2017
    This impact assessment relates to Finalised Guidance FG16/8 and Thematic Review TR16/2. It has been verified by the Regulatory Policy Committee.

  9. The fair treatment of existing interest-only mortgage customers: Technical Report [pdf]

    External research Published: 30/01/2018

  10. Management information

    Tasks for regulated firms Published: 12/05/2015 Last modified: 15/02/2023
    Management information (MI) is important in analysing trends, helping you forecast the future and solve problems. Learn more about how you should use it.

  11. Dear CEO: Ensuring fair treatment of corporate customers preparing to raise equity finance [pdf]

    Correspondence Published: 28/04/2020
    We expect financial firms to continue to provide strong support and services to customers during this period of disruption due to the Coronavirus (Covid-19) pandemic.
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