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Showing 172 to 181 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  3. A to Z of financial terms - Fair treatment of vulnerable customers

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.

  4. FCA launches general insurance market study

    Press Releases Published: 31/10/2018 Last modified: 31/10/2018
    The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance.

  5. Auden Group Limited enters administration

    News stories Published: 30/03/2023 Last modified: 30/03/2023
    On 23 March 2023 Auden Group Limited (trading as Auden) was placed into administration. Daniel Conway and Geoffrey Rowley of FRP Advisory Trading Limited were appointed joint administrators.

  6. FCA to consult on mortgage payment shortfall remediation guidance

    Press Releases Published: 19/10/2016 Last modified: 25/10/2016
    The Financial Conduct Authority (FCA) has today announced that it will consult on new guidance on the treatment of customers with mortgage payment shortfalls (commonly referred to as arrears). This guidance covers remediation for mortgage customers

  7. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. The growth of the UK credit card market

    Speeches Published: 03/04/2014 Last modified: 03/04/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. FCA fines Barclays £26 million over treatment of customers in financial difficulty

    Press Releases Published: 15/12/2020 Last modified: 15/12/2020
    The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears

  10. Financial promotions data 2022

    Data Published: 03/02/2023 Last modified: 03/02/2023
    The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022.

  11. Tackling the hard questions

    Speeches Published: 28/04/2016 Last modified: 02/07/2024
    Speech by Mark Steward, director of enforcement and market oversight, at the Thomson Reuters Annual Compliance and Risk Summit 2016.
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