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Showing 182 to 191 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Financial Conduct Authority sets out agenda and priorities for consumer credit

    Press Releases Published: 31/07/2017 Last modified: 09/05/2024
    The FCA has published the outcome of its review into high-cost credit, which includes its assessment of the effectiveness of the payday loan price cap.

  3. Good conduct and market integrity

    Speeches Published: 02/06/2014 Last modified: 11/06/2014
    Speech by Martin Wheatley, CEO, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. FCA proposes cap on early exit charges

    Press Releases Published: 26/05/2016 Last modified: 26/05/2016
    The new cap is not related to the recent review of the fair treatment of longstanding customers. ... The duty placed on the FCA by HMT is focused solely on exit charges for customers accessing their pension freedoms.

  5. CashEuroNet UK LLC enters administration

    News stories Published: 25/10/2019 Last modified: 11/08/2023
    On 25 October, CashEuroNet UK LLC, trading as QuickQuid, Pounds to Pocket and Onstride, was placed into administration. Chris Laverty, Trevor O’Sullivan and Andrew Charters from Grant Thornton UK LLP were appointed as Joint Administrators.

  6. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Published: 10/12/2020 Last modified: 10/12/2020
    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.

  7. Naylors Finance Limited enters administration

    News stories Published: 20/09/2023 Last modified: 20/09/2023
    On 18 September 2023 Naylors Finance Limited – a high-cost lending firm – entered into administration.

  8. Our supervisory approach to PPI

    News stories Published: 16/08/2017 Last modified: 16/08/2017
    We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do

  9. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Remuneration schemes play an important role in setting the sales culture of a firm, influencing how and what staff sell to customers. ... They can create a culture of mis-selling and may undermine a firm’s positive efforts to treat customers fairly in

  10. FCA sets out its priorities for 2019/20

    Press Releases Published: 17/04/2019 Last modified: 13/03/2024
    The FCA published our Business Plan for 2019/20, outlining key priorities for the year.

  11. Journey towards a conduct regulator

    Speeches Published: 05/03/2013 Last modified: 18/07/2013
    Speech by Clive Adamson, Director of Supervision, the FSA at the Westminster Forum, London
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