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Showing 192 to 201 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Statement on funeral plan provider applications

    Statements Published: 15/02/2022 Last modified: 15/02/2022
    From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law.

  3. Dear CEO letter – fair treatment of long-standing customers in the life insurance sector [pdf]

    Correspondence Published: 04/03/2016 Last modified: 04/03/2016

  4. What firms should focus on

    Good and poor practice Published: 05/08/2015 Last modified: 14/06/2023
    The FCA's key messages for firms on unfair contract terms and examples of good and poor practice.

  5. FCA response to the Davis Review

    Statements Published: 10/12/2014 Last modified: 10/12/2014
    announcement of proposed supervisory work on the fair treatment of long standing customers in life insurance.

  6. Financial services and mental health TechSprint

    Events Published: 09/02/2023 Last modified: 09/02/2023
    In March 2017, we partnered with Money and Mental Health (MMH) to hold our third TechSprint.

  7. Getting regulation right

    Speeches Published: 10/10/2016 Last modified: 10/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the LendIt Conference 2016.

  8. Oakam (also trading as Loal) enters administration

    News stories Published: 24/02/2022 Last modified: 24/02/2022
    Oakam Ltd (trading as Oakam and Loal) was placed into administration on 24 February 2022. Andrew Tate and James Hopkirk of Kreston Reeves LLP have been appointed as joint administrators.

  9. Elevate Credit International Limited enters administration

    Statements Published: 29/06/2020 Last modified: 29/06/2020
    On 29 June, Elevate Credit International Limited, trading as Sunny (and also previously under the ‘1 Monthly Loan’ and ‘Quid’ brands), was placed into administration. Edward George Boyle and David John Pike from KPMG UK LLP were appointed as

  10. IRHP: background to the review

    Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
    Information on why the review was conducted. 

  11. FCA makes it easier for people to compare bank accounts

    Press Releases Published: 12/12/2017 Last modified: 12/12/2017
    The Financial Conduct Authority (FCA) has today published final rules which will require providers of personal current accounts and business current accounts to publish information that will help customers to compare the service they could receive
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