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Showing 242 to 251 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Independence, confidence and fairness

    Speeches Published: 04/02/2016 Last modified: 04/02/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at Bloomberg, in the City of London, on 4 February 2016, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. A financial system to support the recovery

    Speeches Published: 16/06/2020 Last modified: 16/06/2020
    Speech by Charles Randell, Chair of the FCA, to a virtual roundtable of bank chairs hosted by UK Finance.

  4. Investor protection under MiFID II

    Speeches Published: 20/10/2015 Last modified: 20/10/2015
    Speech by David Geale, Director of Policy, FCA, delivered at the FCA MiFID II Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. Pension lifestyle investment strategies – our findings

    Multi-firm reviews Published: 14/06/2017 Last modified: 14/06/2017
    Findings from our review of life insurance companies’ pension lifestyle investment strategies.

  6. Diversity: delivering excellence for the future

    Speeches Published: 10/06/2019 Last modified: 11/06/2019
    Speech delivered by Nausicaa Delfas, Executive Director of International at City and Financial: Women in Finance 2019, London

  7. HomeServe fined £30 million for widespread failings

    Press Releases Published: 13/02/2014 Last modified: 13/02/2014
    HomeServe has accepted that it needed to restore its customer focus and move away from a culture of putting profits before treating customers fairly. ... The FCA considers that the failings were particularly serious given that a significant proportion of

  8. Wealth Management Association (formerly APCIMS) speech

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. Financial promotions quarterly data 2022 Q2

    Data Published: 22/07/2022 Last modified: 04/11/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022.

  10. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    Reviews of three firms revealed a backlog of letters and documentation, including from vulnerable customers who had fallen behind in repayments. ... The requirements for firms to treat customers fairly and show forbearance to people in difficulty were

  11. Short Term Finance Ltd enters Creditors Voluntary Liquidation

    News stories Published: 24/01/2023 Last modified: 24/01/2023
    Customers who have questions should contact Moorfields Advisory Limited, the Joint Liquidators.
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