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Showing 252 to 261 of 383 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Financial promotions quarterly data 2022 Q2

    Data Published: 22/07/2022 Last modified: 04/11/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022.

  3. Short Term Finance Ltd enters Creditors Voluntary Liquidation

    News stories Published: 24/01/2023 Last modified: 24/01/2023
    Customers who have questions should contact Moorfields Advisory Limited, the Joint Liquidators.

  4. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    Reviews of three firms revealed a backlog of letters and documentation, including from vulnerable customers who had fallen behind in repayments. ... The requirements for firms to treat customers fairly and show forbearance to people in difficulty were

  5. Financial promotions quarterly data 2022 Q3

    Data Published: 04/11/2022 Last modified: 03/02/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022.

  6. Curo Transatlantic Limited enters administration with Pre-Pack Sale

    Statements Published: 26/02/2019 Last modified: 07/05/2024
    On 25 February 2019 Curo Transatlantic Limited (CTL), trading as Wage Day Advance and Juo Loans, placed themselves into administration.

  7. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  8. FCA bans debt management couple for misappropriating client money

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today banned Adrian and Christine Whitehurst, former directors of debt management firm First Step Finance Limited (now dissolved), for dishonestly misappropriating client money. Over 4000 customers lost a

  9. Assessing the value of financial advice

    Speeches Published: 04/12/2017 Last modified: 11/04/2018
    Speech by Megan Butler, Director of Supervision - Investment, Wholesale and Specialists at the FCA, delivered to The Personal Investment Management and Financial Advice Association (PIMFA) in London.

  10. FCA sets out findings against Link Fund Solutions

    Press Releases Published: 11/04/2024 Last modified: 11/04/2024
    Link Fund Solutions failed to act with due skill, care and diligence in its management of the Woodford Equity Income Fund, according to findings published by the FCA.

  11. FCA announces redress scheme for rent-to-own firm PerfectHome

    Press Releases Published: 20/03/2018 Last modified: 20/03/2018
    PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers.
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