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Showing 302 to 311 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Getting culture and conduct right - the role of the regulator

    Speeches Published: 13/07/2016 Last modified: 18/07/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, delivered at the 2nd Annual Culture and Conduct Forum for the Financial Services Industry in London.

  3. H.P.A.S Limited (trading as Safestyle UK) enters administration

    News stories Published: 30/10/2023 Last modified: 10/11/2023
    On 30 October 2023 the directors of H.P.A.S Limited appointed Richard John Harrison and William James Wright of Interpath Advisory as joint administrators. The administrators are qualified insolvency practitioners.

  4. How we can help consumers cope during the cost of living squeeze

    Blogs Published: 06/02/2023 Last modified: 06/02/2023
    In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living.

  5. Speech: Darwin and an evolution in price discrimination

    Insight Published: 17/03/2016 Last modified: 17/02/2017
    In this stylised example the customer base is finite so there’s no advantage to offering a lower price to attract more customers. ... And many of the non-switchers are old and vulnerable. Is this acceptable?

  6. Review of property funds and liquidity risks

    Multi-firm reviews Published: 20/07/2017 Last modified: 20/07/2017
    Findings from our suspended property fund review.

  7. Product value and coronavirus: draft guidance for insurance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 30/10/2020
    FCA guidance on our expectations for insurance firms to consider the value of their products in the coronavirus situation.

  8. FS20/6: Temporary financial relief for customers impacted by coronavirus: feedback on draft guidance for mortgages

    Policy and guidance Feedback statements Published: 02/06/2020 Last modified: 02/06/2020
    On 22 May 2020, we published draft guidance on the fair treatment of home finance customers in temporary payment difficulty as a result of the current exceptional circumstances arising out of coronavirus (Covid-19)

  9. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews Published: 05/03/2015 Last modified: 12/01/2023
    Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance.

  10. Case study: Innovation can benefit us all

    Firms Published: 21/02/2023 Last modified: 21/02/2023
    Case study of Amplified Global, a start-up which has worked with all 3 of the FCA's main innovation services.

  11. Balancing regulatory objectives in the dynamic consumer credit market

    Speeches Published: 27/09/2016 Last modified: 27/09/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.
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