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Showing 312 to 321 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Feedback statements Published: 14/05/2020 Last modified: 14/05/2020
    We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty.

  3. Beyond regulation: thinking creatively about consumer credit

    Speeches Published: 20/03/2018 Last modified: 20/03/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Responsible Finance Conference, Glasgow.

  4. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Guidance consultations Published: 02/05/2013 Last modified: 03/10/2016
    This guidance sets out what we expect firms to do to ensure the fair treatment of customers who are unable to repay the capital sum at the end of the term. ... complied with Principle 6 (Customers’ interests) in their treatment of such ‘trapped’

  5. The future of pensions: act today to plan for tomorrow

    Speeches Published: 13/03/2024 Last modified: 13/03/2024
    Speech by Nikhil Rathi delivered at JP Morgan Pensions and Savings Symposium

  6. Indigo Michael Limited (trading as Tappily and SafetyNet) enters administration

    News stories Published: 10/01/2023 Last modified: 10/01/2023
    On 9 January 2023, Indigo Michael Limited, trading as Tappily and SafetyNet, went into administration. AlixPartners UK LLP were appointed Joint Administrators. 

  7. Statement on the Financial Conduct Authority’s review of Royal Bank of Scotland’s treatment of customers referred to its Global Restructuring Group

    Press Releases Published: 08/11/2016 Last modified: 08/11/2016
    This statement provides an update on the Financial Conduct Authority’s (FCA) review of Royal Bank of Scotland’s (RBS) treatment of small and medium enterprise (SME) customers in financial difficulty.

  8. FCA publishes review into unsecured credit market

    Press Releases Published: 02/02/2021 Last modified: 02/02/2021
    We have published a report on change and innovation in the unsecured consumer credit market following a Review by former Interim Chief Executive, Christopher Woolard CBE

  9. Evolving the FCA's approach to markets regulation

    Speeches Published: 19/11/2013 Last modified: 19/11/2013
    Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Five individuals banned and fined for causing losses to pension customers

    Press Releases Published: 09/05/2022 Last modified: 09/05/2022
    The FCA has prohibited five directors of financial advice firms from working in financial services and fined them over £1 million, after they caused significant losses to pension customers.

  11. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules
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