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Showing 372 to 378 of 378 search results for fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. The FCA fines Porta Verde £25,000 for serious failings in its appointed representatives’ sales practices

    Press Releases Published: 13/12/2013 Last modified: 08/11/2016
    and vulnerable customers, between October 2010 and June 2012. ... Principle 7 requires firms to communicate with its customers in a way that is clear, fair and not misleading.

  3. From Diocletian to pay day loans: what can we learn from successful and unsuccessful price regulation?

    Speeches Published: 27/02/2018 Last modified: 27/02/2018
    Speech by Mary Starks, Director of Competition and Chief Economist at the FCA, delivered at the Social Market Foundation (SMF) lecture, London.

  4. Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation

    Press Releases Published: 12/03/2014 Last modified: 30/09/2016
    The review will look at how high-cost short term lenders treat their customers when they are in difficulty. ... The FCA’s thematic review into the arrears management practices and treatment of borrowers in difficultly by payday lenders will commence on

  5. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.

  6. Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds

    Multi-firm reviews Published: 16/11/2023 Last modified: 16/11/2023
    We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and

  7. Opening up and speaking out: diversity in financial services and the challenge to be met

    Speeches Published: 19/12/2018 Last modified: 19/12/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London.

  8. Unit-linked funds’ governance review (follow up to PS18/8): findings and next steps

    Multi-firm reviews Published: 24/09/2019 Last modified: 16/08/2023
    We reviewed firms’ governance practices covering the value provided by unit-linked funds.
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