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Showing 62 to 71 of 378 search results for fair treatment of vulnerable customers.
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Fair treatment of customers
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Business Plan 2023/24
The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy. -
FCA publishes review of business interruption insurance claims handling
The FCA publishes the latest BI data and sets out examples of good practice and where insurance firms have fallen short of expectations in their handling of BI claims. -
Building a common language in the mortgage market
Speech by Linda Woodall, Director of Mortgages and Consumer Lending FCA at the Council of Mortgage Lenders (CML) - Mortgage Industry Conference and Exhibition. This is the text of the speech as drafted, which may differ from the delivered version. -
Stress testing for human beings
Speech by Charles Randell, Chair of the FCA, delivered at the Gleneagles Pensions & Savings Symposium. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
FCA highlights concerns when credit firms allow repeat borrowing
The FCA has today published the findings of a review into relending by firms that offer high-cost credit. -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
Andrew Bailey speech at the Annual Public Meeting 2019
Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting. -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this.