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Showing 92 to 101 of 306 search results for final findings of our general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

  3. FCA says general insurance add-on industry must make changes

    Press Releases Published: 11/03/2014 Last modified: 11/03/2014
    FCA says general insurance add-on industry must make changes. Press Releases First published:. ... To view details of the study, findings, and the FCA’s proposals: General insurance add-ons market study.

  4. TR15/5: Provision of premium finance to retail general insurance customers

    Thematic reviews Published: 11/05/2015 Last modified: 30/08/2016
    This report presents the findings from our thematic review which looked into whether general insurance intermediaries and insurers provide timely and appropriate information to their customers, when arranging or providing premium ... We will also be

  5. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.

  6. How to complain

    Consumers Complaints Published: 17/04/2016 Last modified: 20/03/2024
    If you're unhappy with a financial product or service, find out how to complain and when you should get in touch with the Financial Ombudsman Service.

  7. Improving access to insurance

    Speeches Published: 23/06/2017 Last modified: 23/06/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event.

  8. General Insurance Pricing Practices Market Study Final Report - Annex 2: Simulation of remedy impact [pdf]

    Market studies Published: 22/09/2020 Last modified: 15/12/2020
    This Technical Annex presents our estimates of the impact of the proposed pricing remedy. Estimates are based on a forward-looking quantitative simulation with 2022 as the first year of the prospective remedy.

  9. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

  10. Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets

    Research notes Published: 28/05/2021 Last modified: 28/05/2021
    We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.

  11. General Insurance Pricing Practices Market Study Final Report - Annex 1: Detailed feedback on our Interim Report and our response [pdf]

    Market studies Published: 22/09/2020 Last modified: 22/09/2020
    We received over 60 responses from across the industry as well as consumer groups and individual consumers. We have carefully considered this feedback and set out further details together with our responses