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Showing 82 to 91 of 251 search results for findings from its first Financial Lives Survey.
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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
About Financial Lives: a message for respondents
Financial Lives is our comprehensive survey of consumers in the UK. It collects information about the financial products people hold and their experience of dealing with financial products and firms. -
Consumer Duty resources
Find publications about the introduction of the Consumer Duty including news, speeches and podcasts. -
Consumer Duty firm survey – Spring 2023
The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are -
What we publish
We publish a wide range of publications: consultations, policy papers, decision-making documents, research and other useful information. Find out more about the types of documents available. -
The FCA and the FCA Practitioner Panel publish the findings from their joint survey of industry views
The Financial Conduct Authority (FCA) and the FCA Practitioner Panel have today published the findings from their 2017 survey of FCA-regulated firms. The survey gives a view across the financial services sector of the FCA’s performance as a -
Support during challenging times
As part of Mental Health Week 2023, Laura Dawes talks about her experience of living with anxiety. -
The FCA and Practitioner Panel 2022/23 survey findings
The survey gathered feedback on how we are doing in regulating the financial services industry. -
Financial Lives 2022 survey – people’s stories and the Consumer Duty
Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey. -
The FCA and Practitioner Panel launch joint survey for 2017: findings
The Practitioner Panel used to conduct its own survey to understand more about what the industry thinks, while the FCA also conducted a similar survey. In response to feedback, in 2017 we both started to ask firms to complete a single, joint -
Help is available for those who need it, says FCA
The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m