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Showing 121 to 130 of 720 search results for firm-level complaints data.

  1. Aggregate complaints data to 2018 H1 [xlsx]

    Data Published: 29/10/2018
    Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress.

  2. Aggregate complaints data 2016 H2 [xlsx]

    Data Published: 26/04/2017
    Aggregate sector wide firm complaints data for 2016 H2. Including opened, closed, upheld, speed of closure and redress.

  3. Aggregate complaints data 2014 H2 [xlsx]

    Data Published: 27/03/2015 Last modified: 30/03/2015
    Aggregate sector wide firm complaints data for 2014 H2. Including opened, closed, upheld, speed of closure and redress.

  4. Aggregate complaints data 2015 H2 [xlsx]

    Data Published: 24/03/2016 Last modified: 30/03/2016
    Aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress.

  5. Aggregate complaints data 2013 H2 [xlsx]

    Data Published: 07/04/2014 Last modified: 09/04/2014
    Aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  6. Aggregate complaints data 2014 H1 [xlsx]

    Data Published: 22/09/2014 Last modified: 25/09/2014
    Aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

  7. Aggregate Complaints Data 2015 H1 [xlsx]

    Data Published: 30/09/2015 Last modified: 30/09/2015
    Aggregate sector wide firm complaints data for 2015 H1. Including opened, closed, upheld, speed of closure and redress.

  8. Complaints data 2016 H1 summary info [pdf]

    Data Published: 06/10/2016
    Latest statistics summary for complaints data for 2016 H1.

  9. Data on complaints against FCA staff - April 2021

    FOI Release Date of Release: 30/04/2021
    The FCA provides information relating to complaints data supplied under reference FOI7927.

  10. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... The 15 firms in the review have identified improvements they can
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