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Showing 141 to 150 of 720 search results for firm-level complaints data.

  1. Aggregate complaints data charts 2016 H2 [pdf]

    Data Published: 26/04/2017
    These charts look at highlights for 2016 H2, total complaints as a ratio of the context measure for each type of product, causes of complaints 2016 H2, complaints by product group 2016 H2, percentage of complaints upheld by product group 2016 H2,

  2. Aggregate complaints data charts 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 12/07/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product, percentage change in volume of opened complaints for the ten most complained about product types between 2013 H1 and 2013 H2 and percentage of

  3. Aggregate complaints data charts 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    These charts look at total opened complaints over time, number of opened complaints by type of product and percentage change in volume of opened complaints for the ten most complained about products between second half of 2012 and the first half of

  4. FCA finalise plans to place a deadline on PPI complaints

    Press Releases Published: 02/03/2017 Last modified: 18/08/2017
    The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints.

  5. Most complained about firms and products revealed

    News stories Published: 15/04/2013 Last modified: 29/11/2016
    We have published the number of complaints received by banks, building societies, insurers and mortgage providers during the second half of 2012, and what those complaints were about. If you are thinking about moving your money, comparing mortgages

  6. Commentary on the aggregate complaints data 2012 H2 [pdf]

    Data Published: 14/06/2013 Last modified: 04/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

  7. FCA data show 6.02m complaints in the second half of 2019

    Press Releases Published: 16/04/2020 Last modified: 16/04/2020
    The FCA has published the complaints figures for regulated firms for the second half (H2) of 2019. The data showed an increase in complaints from 4.29m in the first half (H1) of 2019 to 6.02m in the second half of 2019.

  8. Commentary on the aggregate complaints data 2013 H1 [pdf]

    Data Published: 16/10/2013 Last modified: 04/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress

  9. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.

  10. Data

    Last modified: 18/04/2024
    All data published by the Financial Conduct Authority.
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