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Showing 161 to 170 of 720 search results for firm-level complaints data.

  1. FCA clarifies fairer treatment of regular premium PPI complaints

    Press Releases Published: 04/07/2018 Last modified: 04/07/2018
    The Financial Conduct Authority (FCA) has today issued a consultation paper on new guidance about the handling of certain regular premium payment protection insurance (PPI) complaints. The proposed guidance clarifies FCA expectations.

  2. Connaught Income Series 1 Fund — update to investors

    News stories Published: 29/01/2016 Last modified: 05/12/2016
    the Fund, then you should make your complaint(s) to the relevant firm(s) as soon as possible. ... If you delay, you may lose your right to have your complaint considered by the firm and by the Financial Ombudsman Service.

  3. The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling

    Press Releases Published: 30/10/2018 Last modified: 30/10/2018
    The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes

  4. Forthplus Pensions Limited in administration – advice on next steps and how to protect yourself from scams

    News stories Published: 20/10/2021 Last modified: 24/03/2022
    On 18 October 2021 the directors of Forthplus Pensions Limited, appointed Andrew Poxon, Alex Cadwallader and Barry Stewart of Leonard Curtis Business Solutions Group as joint administrators.

  5. Copia Wealth Management Limited is placed into liquidation

    Statements Published: 09/09/2020 Last modified: 09/09/2020
    Mr Floyd Paterson, the sole director of Copia Wealth Management Limited, a firm authorised and regulated by the FCA, has appointed Alex Kachani of Crawfords Accountants in Manchester as liquidator.

  6. The Financial Conduct Authority finalises rules on complaints and call charges

    Press Releases Published: 23/07/2015 Last modified: 07/02/2022
    Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA).

  7. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

  8. Loan-based crowdfunding platforms: summary of our rules

    New firm authorisation Published: 11/05/2015 Last modified: 13/08/2021
    The following rules may be relevant for firms operating in the loan-based crowdfunding (including peer-to-peer and peer-to-business) market when considering their investment activities.

  9. Ensuring the fair treatment of customers in vulnerable circumstances

    Firms Published: 16/06/2022 Last modified: 16/06/2022
    The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement.

  10. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.
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