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Showing 271 to 280 of 720 search results for firm-level complaints data.

  1. Annual fees: Online Invoices with FCA Chrysalis

    Tasks for firms Published: 07/05/2015 Last modified: 28/07/2023
    Firms use the FCA online invoicing portal to access their invoices, pay their fees and more. The portal is the most efficient and environmentally friendly way for them to communicate with firms. Find out how to register and login below.
  2. Small payment institution (small PI)

    Last modified: 14/09/2018
    The key changes for small PIs include those relating to Conduct of business(Chapter 8 in our Approach Document), Complaints handling (Chapter 11 in our Approach Document) and Reporting and notifications
  3. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.
  4. Wonga enters administration

    Press Releases Published: 30/08/2018 Last modified: 07/10/2020
    As required by law, the joint administrators wrote to all known creditors on 26 October 2018 providing them with their proposals for administration, which were approved on 9th November 2018
  5. FSA - CP09/21 Transparency as a Regulatory Tool and Publication of Complaints Data [pdf]

    Consultation papers Published: 09/07/2009 Last modified: 30/05/2013
    Consultation FSA - CP09/21
  6. Connect Finances

    Warnings Published: 01/10/2020 Last modified: 01/10/2020
    Connect Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  7. PS19/2: Previously rejected PPI complaints and further mailing requirements – Feedback on CP18/33 and final rules and guidance

    Policy statements Published: 07/11/2018 Last modified: 01/02/2019
    In this Policy Statement (PS) we summarise and respond to feedback to Consultation Paper CP18/33: Regular premium PPI complaints and recurring non-disclosure of commission – Feedback on CP18/18, final guidance, and consultation on proposed mailing
  8. FOI8785 response Annex A [pdf]

    FOI releases Published: 07/01/2022
    The FCA provides data relating to complaints about general insurance products and companies in Annex A.
  9. Capital Finances

    Warnings Published: 20/06/2019 Last modified: 20/06/2019
    Capital Finances is not authorised or registered by the FCA. Find out more about unauthorised firms and individuals.
  10. FAMR Baseline tracking

    External research Published: 24/09/2018 Last modified: 24/09/2018
    The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer