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Showing 311 to 320 of 720 search results for firm-level complaints data.

  1. Rolling regulation forwards

    Speeches Published: 16/11/2022 Last modified: 16/11/2022
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

  2. Re-use of Public Sector Information Regulations

    Last modified: 27/02/2023
    The FCA provides the Re-use of Public Sector Information Regulations 2015 (SI 2015 No 1415). This provides a framework for third parties to request re-use of documents published by public sector bodies.

  3. Personal data and supervision

    Last modified: 13/12/2023
    How and why the FCA uses personal data to carry out its supervision functions.

  4. Heritage Pensions Limited in liquidation

    News stories Published: 18/03/2022 Last modified: 18/03/2022
    As Heritage Pensions Limited has entered liquidation, we set out the steps Heritage clients should take and advice on how to protect against scams.

  5. Climate change and sustainable finance

    Published: 19/04/2021 Last modified: 24/06/2024
    The FCA's work on climate change and other environmental, social and governance (ESG) issues.

  6. Annual accounts and reports

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    Find out more about sending annual accounts and reports, including where to find and submit your form online.

  7. A sustainable conduct environment

    Speeches Published: 20/03/2014 Last modified: 27/03/2014
    Speech by Clive Adamson, Director of Supervision, the FCA, at the Association of Professional Compliance Consultants’ annual conference. This is the text of the speech as drafted, which may differ from the delivered version.

  8. FCA update on cash savings - December 2023

    Data Published: 06/12/2023 Last modified: 06/12/2023
    This update sets out how the market has developed since the FCA published its review on the cash savings market, as well as where firms need to continue to make progress towards the consumer outcomes the FCA expects.

  9. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%.

  10. Meeting the growth challenge

    Speeches Published: 15/05/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.
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