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Showing 401 to 410 of 720 search results for firm-level complaints data.

  1. FCA urges Claims Management Companies and High Cost Lenders to work better together

    News stories Published: 31/03/2021 Last modified: 31/03/2021
    We remind HCLs and CMCs that we expect them to work together to resolve disputes and disagreements in the interest of their customers.

  2. FCA statement regarding motor finance firms’ financial resources

    Statements Published: 12/04/2024 Last modified: 12/04/2024
    The FCA is writing to firms to remind them they must maintain adequate financial resources at all times.

  3. FCA operating service metrics 2022/23

    Data Published: 20/07/2023 Last modified: 26/02/2024
    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.

  4. Prudential valuation reporting

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    UK banks, designated investment firms or full-scope IFPRU investment firms must send us or the PRA a Prudent Valuation Return every three months.

  5. FCA Data Bulletin issue 5 - underlying data [xlsx]

    Data Published: 03/02/2016 Last modified: 03/02/2016
    Underlying data for retirement income market data, consumer credit authorisation data, complaints against the FCA, financial promotions, how we use attestations, and skilled person reports.

  6. FCA Data Bulletin - May 2015 - underlying data [xlsx]

    Data Published: 19/05/2015 Last modified: 19/05/2015
    Underlying data for the FCA Contact Centre, complaints about firms, approved persons, attestations, skilled persons reports, and financial promotions.

  7. FCA Data Bulletin - January 2015 - underlying data [xlsx]

    Data Published: 29/01/2015 Last modified: 29/01/2015
    Underlying data for number of controlled functions by type of firm, approved persons trends, complaints about financial promotions, policy initiatives and FCA events.

  8. The retail intermediary market 2018

    Data Published: 06/06/2019 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2018 based on data drawn from the Retail Mediation Activities Return (RMAR).

  9. Financial promotions quarterly data 2021 Q3

    Data Published: 15/10/2021 Last modified: 27/04/2022
    The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules. This data is for 2021 Q3.

  10. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.
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