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Showing 571 to 580 of 720 search results for firm-level complaints data.

  1. FCA launches claims management companies fees cap

    Press Releases Published: 01/03/2022 Last modified: 01/03/2022
    New restrictions will apply to claims management companies to prevent them from charging excessive fees to consumers owed compensation from financial services firms.

  2. Pilot general Insurance value measures data – year ending 31 August 2018

    Data Published: 30/01/2019 Last modified: 31/10/2022
    The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018.  

  3. FCA introduces new rules on handling complaints about Authorised Push Payment fraud

    Press Releases Published: 14/12/2018 Last modified: 30/04/2024
    The FCA has published new rules allowing victims of Authorised Push Payment (APP) fraud to complain to the payment services provider (PSP) receiving their payment.

  4. Katherine of Alexandria Ltd – options for investors

    News stories Published: 25/02/2016 Last modified: 26/02/2016
    Compensation Scheme if things go wrong or if they have a complaint against the firm. ... A breach of section 19 of FSMA by an unauthorised firm gives rise to consumers’ statutory rights under section 26 of FSMA.

  5. More choice and better protection for users of electronic money

    News stories Published: 28/04/2011 Last modified: 23/04/2013
    You will be better protected when using electronic money (e-money) after the second Electronic Money Directive is implemented in the UK on 1 May 2011 through the Electronic Money Regulations 2011. Find out what this will mean for you.

  6. Changes to the Board of the Financial Conduct Authority announced

    Press Releases Published: 04/03/2019 Last modified: 27/06/2019
    Consumer expert Richard Lloyd has been appointed as a Non-Executive Director to the Board of the Financial Conduct Authority (FCA).

  7. The Financial Conduct Authority seeks views on its approach to small businesses

    Press Releases Published: 27/11/2015 Last modified: 27/11/2015
    Currently only a small minority of SMEs are unable to take complaints to the ombudsman. ... On 17 August 2015, the ombudsman service published a review of complaints referred to them by businesses.

  8. Rolling the rock: The cycle of deregulation, crisis and regulation

    Speeches Published: 02/10/2018 Last modified: 03/10/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Association for Financial Markets in Europe (AFME) Annual Conference on 2 October 2018.

  9. FCA sets out views on Employer Salary Advance Schemes

    Statements Published: 30/07/2020 Last modified: 30/07/2020
    Our statement explaining our view of the risks and benefits of Employer Salary Advance Schemes (ESAS) and what employers and employees should consider when using them.

  10. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.
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